How to Maintain uPVC Sash Windows (Vertical Sliders): A Glasgow Guider

uPVC sash windows, also called vertical sliders, give you the classic look of a traditional sash and case window without the painting and rot. They’re low-maintenance, but not no-maintenance. A little care a few times a year keeps the sashes sliding smoothly, the seals tight and the locks working.

This guide covers modern uPVC vertical sliders. Traditional timber sash and case windows, common in Glasgow tenements, need different care such as painting and sash cord repairs. For those, Historic Environment Scotland’s guidance on sash and case windows is the best place to start. For your other windows and doors, see our guide to maintaining uPVC windows and doors.

How Often Should You Maintain Sash Windows?

  • Every two to three months: clean the glass and frames, and open each sash fully to keep it moving freely.
  • Twice a year: clear the drainage slots, check the seals, and clean and lubricate the locks and tilt latches.
  • Once a year: a full check of the balances, locks, seals and the silicone around the outside of the frame.

Windows facing the prevailing wind and rain, or on upper floors where dirt builds up unseen, may need attention more often.

Cleaning: Use the Tilt-In Feature

Most modern uPVC sash windows have sashes that tilt inwards, so you can clean the outside of the glass from inside the room. That’s much safer than leaning out or using a ladder, especially on upper floors.

To tilt a sash in, the usual method is:

  1. Unlock the window and raise the lower sash a few inches.
  2. Slide the two tilt latches at the top corners of the sash towards the centre.
  3. Gently pull the top of the sash towards you until it rests in the tilted position.
  4. To clean the upper sash, lower it towards the bottom of the frame and tilt it the same way.

Mechanisms vary between manufacturers, so check your window’s instructions if it doesn’t move easily. Never force a sash. Our guide to opening uPVC windows fully for cleaning covers other window types too.

Once it’s open:

  • Wipe the frames with warm water and a little mild washing-up liquid on a soft cloth. Avoid scouring pads, bleach and solvent cleaners, which can dull or mark uPVC.
  • Clean the glass with a non-abrasive glass cleaner, spraying it onto the cloth rather than the glass so it doesn’t soak into the seals.
  • Vacuum dust and grit out of the side channels the sashes run in.

Clearing the Drainage Slots

The bottom of the outer frame has small drainage slots that let rainwater escape. When leaves, dirt or spider webs block them, water can pool in the frame and find its way inside.

Clear them twice a year with a soft brush, a pipe cleaner or a thin piece of wire. On a dry day, a small cup of water poured along the bottom of the frame should drain away quickly. If it sits there, a slot is still blocked.

Lubricating Locks, Latches and Channels

The locks, tilt latches and side channels need a light lubricant now and then to keep everything moving freely.

  • Use a silicone spray or a dry PTFE spray. These don’t attract dirt the way oil and grease do.
  • Apply lightly to the lock mechanism, the tilt latches and the side channels, then open and close the sash a few times.
  • Wipe off any excess, which would otherwise collect grit.
  • Don’t grease the balances. The spring balances inside the side of the frame are sealed units and don’t need lubricating.

Checking the Seals

uPVC sash windows usually use brush pile seals, a strip of tightly packed fibres, along the edges where the sashes meet the frame and each other. These seals keep draughts and rain out while letting the sashes slide.

Once a year, check them for:

  • Flattened or matted fibres
  • Gaps or sections missing
  • Draughts you can feel along the edges on a windy day

Worn brush seals can be replaced, but they come in specific sizes for each window system, so it’s often easiest to have an installer do it. If draughts are a problem, our 6 steps to stop draughts around uPVC windows may help. Good seals also make a big difference to heat loss; the Energy Saving Trust’s guide to windows and doors explains why.

While you’re checking, look at the silicone around the outside of the frame where it meets the wall. If it has cracked or pulled away, it needs redoing to keep rain out.

Common Sash Window Problems (and What They Mean)

  • The sash won’t stay up, or drops on its own: a spring balance has usually worn or broken. Balances are replaceable, but they’re under tension and sized to the sash weight, so this is a job for a professional.
  • The sash is stiff or sticks: usually dirt in the side channels or dry locks and latches. Clean the channels and lubricate lightly. If it’s still stiff, the balances may need adjusting.
  • Draughts or rattling: worn brush pile seals, or a lock that no longer pulls the sashes together tightly.
  • Misting between the panes of glass: the sealed double-glazed unit has failed. Cleaning won’t fix it; the glass unit needs replacing, which can usually be done without replacing the whole window.
  • Cracked or chipped glass: the sealed unit needs replacing. Don’t use a glass repair kit on double glazing; it won’t restore the seal and can make the crack worse.
  • Water inside after heavy rain: check the drainage slots first, then the outside silicone and the seals.

When to Call a Professional

Cleaning, clearing drainage slots and light lubrication are easy jobs for most homeowners. Call a professional if:

  • A sash drops, won’t stay open, or feels much heavier than it should
  • The glass is cracked or misting between the panes
  • A lock or tilt latch is broken
  • The window still sticks or lets in draughts after cleaning and lubrication

If your windows are past repair, or you’re thinking about replacing old timber sashes, see our uPVC sash windows in Glasgow page.

Frequently Asked Questions

How do you clean the outside of uPVC sash windows?

Most modern uPVC sash windows tilt inwards. Unlock the window, raise the lower sash slightly, slide the two tilt latches at the top towards the centre and pull the sash gently towards you. You can then clean the outside of the glass from inside the room.

What should I use to lubricate uPVC sash windows?

A silicone spray or dry PTFE spray on the locks, tilt latches and side channels. Avoid oil and grease, which attract dirt, and don’t lubricate the spring balances.

Why won’t my sash window stay up?

The spring balance in the side of the frame has usually worn or broken. Balances can be replaced, but because they’re under tension and matched to the sash weight, it’s best done by a professional.

Why is there condensation between the panes of my sash window?

The seal on the double-glazed unit has failed and moist air has got between the panes. The glass unit needs replacing; the frame can usually stay.

Do uPVC sash windows need painting?

No. uPVC doesn’t need painting or sealing like timber. Regular cleaning, clear drainage slots and occasional lubrication are all it needs.

Need Help With Your Sash Windows?

Whether your sash windows need a repair or you’re ready to replace them, our team can help. Call us on 07723 363366 or request a free, no-obligation quote.